How do I recieve notification when my infringement is available?

Modified on Mon, 5 Oct at 2:02 PM

How Do I Get Notified When My Infringement Is Available?

Additional Information

Before you start: Not all Councils offer Payble as a payment option for infringements. Check with your Council or its website first. Infringements are usually available for payment within 24 hours of being issued, to allow for daily system updates. This can take longer around weekends, public holidays or busy periods.

 

If your infringement isn't ready to pay yet, you don't need to keep checking. Register your details and we'll let you know as soon as it's available.

Step 1: Sign in to Payble

 

Open Payble by scanning the QR code on your notice, or by following the link on your Council's website. Sign in and enter the one-time password you receive.

Step 2: Choose the payment type

 

Select the type of payment you want to make. The infringement type is listed on your notice.

 

Payment type selection screen showing infringement options

 

Step 3: Look up your infringement

 

Enter your infringement number, then press Lookup infringement.

 

Infringement number field with the Lookup infringement button

 

Step 4: Check whether it's available

 

If the infringement is available, you'll see a summary screen where you can make a payment. If it isn't available yet, you'll see a screen like the one below.

Note: The screen you see may differ from this example, depending on State and Council legislative requirements.

 

Screen showing the infringement is not yet available for payment

 

Step 5: Choose to be contacted

 

You can check back later, or click Contact me when it's available to register for a notification.

 

Contact me when it's available button on the infringement not available screen

 

Step 6: Enter your details and register

 

Choose your preferred contact method and enter your details, then click Contact me when it's available to register.

 

Contact details form with the Contact me when it's available button